FAQ

Do you also make huds for Holdem Manager or Hand2Note?

No, we only build HUDs for Pokertracker 4.

 

Are the HUDs you build allowed on Pokerstars?

Yes, all HUDs we build are static in nature and are fully allowed by Pokerstars.

 

Why do you use Pokertracker and not Holdem Manager?

When it comes to building custom stats Holdem Manager is very limited compared to Pokertracker 4.

Since we believe custom stats is key to building a good HUD we use Pokertracker 4.

 

Why you don‘t use Hand2Note?

Hand2note is a great tool with very big sample sizes and when you don‘t play many tables at once.

However most of the time you don‘t have that much sample size and you want to get the most info in the blink of an eye or in 1 click. Not scroll down in multiple submenus which makes it very hard to effectively multitable. If you want to multitable Pokertracker 4 is the best tracker to use. If you want to 2 table highstake cash then hand2note is the best one to use.

 

My custom stats don‘t come up and show as small lines, what should I do?

This happens often when you have big samples or added new custom stats.

You need to do database management:

in Pokertracker 4 > Database > Database Managment > Rebuild Cache > Full Cache Rebuild

This can take a very long time depending on the size of your database 30min up to several days.

It will look like it is not responding, but you just need to let it finish and wait it out.

 

My HUD is very slow or shows up at the wrong tables, what should I do?

This happens often when you have big samples or added new custom stats.

You need to do database management:

in Pokertracker 4 > Database > Database Managment > Rebuild Cache > Full Cache Rebuild

This can take a very long time depending on the size of your database 30min up to several days.

It will look like it is not responding, but you just need to let it finish and wait it out.

 

How will the stats be delivered to me after I buy them?

All stats will be delivered true the Pokertracker Warehouse directly into your Pokertracker 4.

For this you will need to send your Pokertracker email address and last 6 diggits of your Pokertracker key. You can find them: in Pokertracker 4 > Help > About  

In the middle of the page you will see your details in bold font.

The NoteTracker autonotes will need to be installed manually using Teamviewer.

 

Why notetracker and not notecaddy?

Main reason is that notecaddy performs very poorly with big databases.

NoteTracker performs much better and  is elegant by it‘s simplicity. It gives you the option to get all the info you want in the blink of an eye.  However the default notetracker notes are trash, but when used correctly this is a powerfull tool.